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BUSINESS DEVELOPER

 

This position requires a blend of general troubleshooting ability and customer-facing experience. An ideal candidate is able to have a big picture view of problems, while also having the ability to dive into the details to ensure the solutions we develop for one customer are applicable to another.

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RESPONSIBILITIES:

  • Identify, monitor, and communicate trends to engineering and sales teams

  • Review and analyze gathered data to identify opportunities for efficiency gains.

  • Work with applications and software team to support website and workflow enhancements

  • Develop, standardize, and continuously improve key process indicators and other production metrics

  • Plan and implement production optimization and continuous improvement projects

  • Create reports and maintain regular reporting rhythms with engineering, sales, and leadership teams

  • Demonstrate innovation, technical excellence, attention to detail, self-direction, and courage

  • Drive for results and customer satisfaction by collaborating with teams and leading projects

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BASIC QUALIFICATIONS:

  • Bachelor’s degree in engineering or business discipline

  • Experience with SQL and business intelligence tools (e.g. Tableau, Power BI, Grafana)

  • Experience in a technical project management, customer success, or other customer facing role

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PREFERRED SKILLS AND EXPERIENCE: 

  • Ability to gather, analyze, and use data to drive systemic improvements for the business

  • Understand business concepts relating to manufacturing and quality (new product introduction, process variation, lean manufacturing, root cause and corrective action, capacity analysis, MRB, OEE, first pass and true yield, etc.)

  • Previous knowledge of ERP systems

  • Ability to navigate and maintain databases relevant to company processes

  • Experience with sharing information and influencing others across organizational lines, both internally and externally

  • Ability to work both autonomously and as a team in a highly demanding and fast paced environment

  • Strong written and verbal communication skills, ability to make presentations to engineering, team members, internal customers and management

  • Proficient in Microsoft Office Suite

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